Returns & Exchanges
Due to the perishable nature of our high-protein food products, we cannot accept physical returns to ensure the safety of all customers. If you are unsatisfied with your order or received a damaged shipment, please contact us within 14 days for a full refund or replacement.
Review Your Order
Inspect your David Protein shipment immediately upon arrival to ensure all items are present and the packaging is intact.
Contact Support
Email our customer success team with your order number and a brief explanation of the issue, including photos if the product arrived damaged.
Quality Assessment
Our team will review your request within 48 hours to determine if it meets our freshness and quality guarantee standards.
Resolution
Once approved, we will process a refund to your original payment method or ship a replacement order at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing